Click the Mail icon that you will find on most patient care pages. This will open the IM message portal:
Message Portal Features
The Message Portal is designed to work just like a typical email program.
Click Inbox, Outbox, or Archived Messages  to view your lists of Messages. Click the patient's name  to view a particular Message . Messages are displayed as a "thread" just like email
Send a New Message
Click Compose New to open a dialog box:
You may send Messages to either patients or other staff members.
To send a Message to a patient, click Patient in the Select Recipient  radio check box. This will display a pulldown menu of patients. Select a patient or staff, then fill in the Subject and Message fields. Click Send. The patient will receive an email notifying that there is a New Message.